Notice of Liquidation

The Shawnee County, Kansas District Court (the “Court”) entered a Final Order and Judgment of Liquidation with Finding of Insolvency of Key Insurance Company (the “Liquidation Order”), effective April 1, 2025. The Liquidation Order found Key to be insolvent, converted the existing rehabilitation into a liquidation proceeding, and continued the appointment of the Commissioner of Kansas Department of Insurance as the Liquidator for Key. The Court also approved the continued appointment of Jodi Adolf and Bruce Baty as Special Deputy Receivers of Key, vested with full authority and the powers of the Liquidator.

Submit a Proof of Claim

Deadline: April 1, 2026

If you believe you have a claim against Key Insurance Company, you must file a Proof of Claim by the deadline of April 1, 2026. To download a Proof of Claim form, please use the link below.

Download Proof of Claim Form (PDF)

Proof of Claim — Submission Instructions

How to Submit a Proof of Claim

Completed Proofs of Claim should be submitted by email to:

Claims may also be mailed to the address listed on this website under Contact Information.

Fax submissions are not accepted.

Please do not submit the same Proof of Claim by multiple delivery methods.


General Requirements

  • The Proof of Claim form must be completed in full and signed
    • Notarization is not required
    • Scanned signatures are acceptable
  • Please include the Key Insurance claim number in the email subject line, if known
  • If applicable, include:
    • Key Insurance claim number and/or policy number (if known)
    • Date of loss
    • Name of your insured or client
    • Any internal claim or file reference number you use for tracking

Claimant Information

The Claimant is the person or entity seeking payment. Examples:

  • Subrogation claims: the insurance company (e.g., ABC Insurance Company, as subrogee of John Doe)
  • Vendor or service claims: the vendor
  • Attorney-submitted claims: the claimant should reflect the party asserting the claim; payment direction may involve counsel

Undetermined Claim Amounts

Claims may be submitted with an undetermined amount. If possible, please provide an explanation (e.g., pending salvage proceeds or unresolved damages).


Property Damage / Subrogation Claims

If available, please provide a complete subrogation demand, including:

  • A demand letter on company letterhead
  • A clear breakdown of the net amount claimed
  • Supporting documentation relevant to the claim
  • Your internal claim or file reference number

Injury-Related Claims

If available, please include:

  • Incurred medical bill totals and other injury-related amounts claimed
  • Payment ledgers
  • Coverage types used (e.g., PIP, BI, MedPay, UM/UIM)
  • Signed releases, if applicable
  • Any summaries you would like reviewed

Please do not submit medical records. Medical records are not required and will not be reviewed.


Review Process

  • Proofs of Claim are logged as received
  • Processing times vary
  • Please update or amend your Proof of Claim if you have additional information, an amount becomes final, or your contact information changes
  • If additional information is required, we will contact you. Please provide an email to expedite communications.

Submission of a Proof of Claim does not constitute a determination of coverage, approval, or payment.

To submit a Proof of Claim by mail, download the Proof of Claim Form above and send it to the mailing address listed in the Contact Information section below. To submit via email, please send to keyreceiver@keyinsco.com

Claims & Guaranty Associations

Guaranty Association Contact Information

State insurance guaranty association contact details
State Website
Kansas ksiga.org (opens in a new tab)
Oklahoma oklahoma.ncigf.org (opens in a new tab)
Nevada nevada.ncigf.org (opens in a new tab)

File a Claim

Filing a Claim:

Phone(Local): 913-663-3636

Email: claims@keyinsco.com

Policy Request

If you have questions about a Key policy, premium refund, or need policy documents such as a letter of experience, declarations page or ID card, please contact Key via email or phone.

Email: plauto@keyinsco.com

Phone: 913-294-1320

Contact Information

Mailing Address

Key Insurance Company
Attn: Special Deputy Receiver
Kansas Department of Insurance
1300 SW Arrowhead Road
Topeka, KS 66604

Email

Customer Service: info@keyinsco.com

Claims: claims@keyinsco.com

Special Deputy Receiver: sdr@keyinsco.com

Phone

913-663-3636